Satisfaction towards Learning English through Google Classroom of Students at Phranakhon Si Ayutthaya Rajabhat University

Abstract

This study was survey research whose primary objective was to study satisfaction towards learning English through Google Classroom of students at Phranakhon Si Ayutthaya Rajabhat University. Selected by purposive sampling, the sample consisted of 197 current undergraduate students majoring in English at Phranakhon Si Ayutthaya Rajabhat University. The research instrument was a questionnaire of satisfaction towards learning English through Google Classroom. The data were analyzed using percentage, mean, and standard deviation. The results revealed that overall, the student satisfaction towards learning English through Google Classroom was at a high level (X􀒧= 3.97). The satisfaction towards learning management was also found at a high level (X􀒧= 3.73), while that towards Google Classroom features and factors necessary for access to the system was at the highest level (X􀒧= 4.21). With respect to further opinions and suggestions, it was found that students could learn English from a variety of media, including audio, video and animation files from native speakers. They were able to better manage the submission time for assignments due to the clear indication of deadlines. In addition, after submitting the tasks, students could immediately receive the score results and feedback from the lecturers. In case of class absences, moreover, students could follow those sessions later via recorded teaching videos. However, there was a major problem with this learning method, namely, the interaction between lecturers and their students, which was considered totally different from that in actual classrooms.