Please use this identifier to cite or link to this item: https://publication.npru.ac.th/jspui/handle/123456789/1171
Title: EMPLOYEE MOTIVATION AND JOB SATISFACTION OF BEIJING CHAOTIANGE CATERING SERVICE CO., LTD.
Authors: Wang, Juncheng
Vivadhnajat, Sasanant
Samerjai, Chattayaporn
Keywords: Employee Motivation
Job Satisfaction
Catering Service
Issue Date: 9-Jul-2020
Publisher: Nakhon Pathom Rajabhat University
Citation: Alderfer, C.P. (1969). An Empirical Test of a New Theory of Human Needs. Organizational Behavior and Human Performance, (4): 142-175.
Bagshaw, K.B. & Nissi, K.L. (2019). Trend in Viewing Quantitative Analysis As A Primary Function Involving Decision Making In Organisations. American Journal of Industrial and Business Management, (6): 1492-1505.
Beijing Chaotiange Catering Service Co., Ltd. (2019). Number of Employees, Human Resource Department.
Evans, J.D. (1996). Straightforward Statistics for The Behavioral Sciences. Pacific Grove, Tanmontion R: product CA: Brooks/Cole Publishing.
Elbeyi Pelit & Yüksel Öztürk & Yalçın Arslantürk (2011) The effects of employee empowerment on employee job satisfaction: A study on hotels in Turkey. International Journal of Contemporary Hospitality Management. Vol. 23 No. 6, pp. 784-802.
Furnham, A. & Crump, J. (2015). The Myers-Briggs Type Indicator (MBTI) and Promotion at Work. PSYCH, (12): 1510-1515.
George, D. & Mallery, P. (2010). SPSS for Windows Step by Step: A Simple Guide and Reference, 17.0 Update, 10th edition, Boston : Allyn & Bacon.
Government Report. (2019). 2019 Annual Report Of China's Catering Industry. Retrieved on 3 July 2019 from http://www.chinaairn.com/news
Khosorowshahi, S. & Nejad, I.A. (2014). The Relationship between The Employees Motivation, Job Satisfaction and Financial Development of Parsian Hotels Chain in Tehran. Master of Business Administration, Lulea University Technology.
Krejcie, R.V. & Morgan, D. W.. (1970). Determining Sample Size for Research Activities, Educational and Psychological Measurement, (30): 607-610.
Kukanja, M. (2013). Influence of Demographic Characteristics on Employee Motivation in Catering Companies. Tourism and Hospitality Management, (1): 97-107.
Li, Y.Y. & Zhang, L. (2009). Relationship of Job Satisfaction, Social Support and Subjective Well-Being in Catering Enterprise. China Journal of Health Psychology, (4): 107-109.
Likert, R.. (1932). A technique for the measurement of attitudes. Archives of Psychology: 1-55.
Li, Z.N. (2016). A Study on Employee Satisfaction of Hotel Industry--Taking Jinan’Hotel. As An Example. Master Degree, Shandong University.
Lin, C.D., Yang Z.L.& Huang, X.T. (2003). A Dictionary of Psychology (first). Shanghai: Shanghai Education Publisher: 294.
Lin, T.H. (2011). Factors that Influence Employees Job Satisfaction in Hotel And Catering Industry. Bachelor of Science with Honors, University Malaysia Sarawak.
Locke, E.A. (1976). The Nature and Causes of Job Satisfaction. In Dunnette, M.D., Ed., Handbook of Industrial and Organizational Psychology, Rand McNally, Chicago: 1297-1349.
Lu, X.W. (2013). A Dictionary of Management. Shanghai Century Publishing Co., Ltd., Shanghai Lexicographical Publishing House: 39.
Maheshwari, G. (2018). Excess Liquidity and Bank Managers’ Remuneration: The Role of Monetary Policy. Theoretical Economics Letters, (12): 2673-2681.
Maslow, A.H. (1943). A Theory of Human Motivation. Psychological Review, (50) 370-396.
Odukah, M.E. (2016). Factors Influencing Staff Motivation among Employees: A Case Study of Equator Bottlers (Coca Cola) Kenya. Journal of Human Resource and Sustainability Studies, (2): 68-79.
Shao, K.H., Liao, J.Q. & MohsinBashir (2013). The Incentive Model of Workplace Well-being Based on the ERG Theory. Modern Management, (3): 108-112.
Shao, X.D. (2006). An Empirical Study on Employee Satisfaction of S Hotel. Master Degree, Shandong University.
Turner, R. & Carlson, L. (2003). Indexes of Item-Objective Congruence for Multidimensional Items. International Journal of Testing, (3): 163-171.
Wang, S.S., Lin, H., Chen, Y.Y. & Luo, B.R. (2015). An Empirical Study on Customer Satisfaction of Experience Catering Enterprises Based on Factor Analysis -- Taking Haidilao Catering Enterprise as An Example. Journal of Guizhou Commercial College, (1): 66-74.
Warmbrod, J. (2014). Reporting and Interpreting Scores Derived from Likert-Type Scales. Journal of Agriculture Education, (5): 30-47.
Xiao, J.Z. (2012). An Empirical Study on The Basic Level Employees’ Satisfaction in High-Star Hotels. Journal of Zhaoqing University, (6): 25-30.
Zhang, J. (2014). Studied on the Satisfaction of Basic Level Employee in Qingdao Five-Stars Hotels--A Case Study of Intercontinental Qingdao. Master Degree, Ocean University of China.
Abstract: The purposes of this research were to study the level of employee motivation, the level of job satisfaction, and the relationship between employee motivation and job satisfaction of Beijing Chaotiange Catering Service Co., Ltd.. A questionnaire was used to collect data from 123 employees. The statistics used to analyze the data were frequency, percentage, mean, standard deviation and Pearson correlation. The results showed that the employee motivation in the overview and all aspects were at the agree level. The highest variable of employee motivation was relatedness needs, the second was growth needs, and the lowest was existence needs. The results showed that the job satisfaction in the overview and all aspects were at the agree level. The highest variable of job satisfaction was work environment, the second was leadership, and the lowest was remuneration. And there was a very strong positive correlation between employee motivation and job satisfaction with statistically significant at .01 level.
URI: https://publication.npru.ac.th/jspui/handle/123456789/1171
Appears in Collections:Proceedings of the 12th NPRU National Academic Conference

Files in This Item:
File Description SizeFormat 
EMPLOYEE MOTIVATION AND JOB SATISFACTION OF BEIJING CHAOTIANGE.pdf217.5 kBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.